Terms & conditions

Updated 26 September 2026.

About this website

This website is operated by OEMPERFORMANCE LTD, trading as OEM Performance. Registered in England and Wales, company number 17394745. Registered office: 31 Booth Way, Little Paxton, St. Neots, England, PE19 6JT. Workshop address: Unit 6, Little America Ind East, Moor Road, Great Staughton, Cambridgeshire, PE19 5BJ. Contact info@oemperformance.co.uk or 07309053096 with questions about these terms or our services.

Enquiries and bookings

Sending an enquiry does not confirm a booking, price or repair contract. We confirm availability, the work to be carried out and the applicable quote or estimate directly with you. The contact form opens an email draft; you need to send it from your email application.

Assessment, parts and additional work

Information on this website describes the services we offer. The exact repair scope depends on the vehicle, inspection findings and applicable repair procedure. Parts lists are subject to the engine code, VIN and condition. Any additional work and charges need to be agreed with you before that work is undertaken.

Prices and service terms

Prices, payment arrangements and any cancellation or warranty terms are supplied with your quote or booking information. Website illustrations and general guides do not replace those agreed details or a vehicle inspection. Nothing here limits your statutory consumer rights.

Technical information and illustrations

Guides explain common considerations and are not instructions for undertaking a repair. Specifications and manufacturer procedures can change. Animations are illustrative and may show components different from your engine. Seek vehicle-specific advice before relying on a parts list or maintenance interval.

Website use and external links

Use the site lawfully and do not attempt to disrupt it or access systems without permission. External websites have their own terms and privacy policies. Content, logos and imagery may be protected by intellectual-property rights; contact us before reusing them.

Liability and your rights

We take care over the information published but cannot promise uninterrupted website availability. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or death or personal injury caused by negligence. These website terms do not reduce your legal rights regarding garage services.

Questions and complaints

Please contact info@oemperformance.co.uk or 07309053096 with the vehicle details and the issue so we can investigate and respond.